Feb 17, 2018
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Twilio will soon launch Flex, a dedicated contact center solution

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Twilio’s Engagement Cloud, its suite of products for building new customer experiences, is about to get a new feature, TechCrunch has learned. The company plans on launching the beta of a full contact center solution for businesses at the Enterprise Connect conference in March, according to a tip we received this afternoon. When reached for confirmation, Twilio had no comment. Read More

Twilio’s Engagement Cloud, its suite of products for building new customer experiences, is about to get a new feature, TechCrunch has learned. The company plans on launching the beta of a full contact center solution for businesses at the Enterprise Connect conference in March, according to a tip we received this afternoon. When reached for confirmation, Twilio had no comment. Read More

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